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Net Promoter Scores


Net Promoter Score (NPS) is a cross-industry tool that is used to measure customer experience and the level of loyalty a customer may have for a product, service, brand or company.  Some believe this is the key question to determining the position of a company in the competitive market.

Leede Research has the experience and skills to help drive stronger NPS.  Understanding how to drive promoter behavior can help to advance business but requires a strong design and analytic process to provide key information.  Leede can help with a design to leverage NPS and improve your competitive position.

Contact Leede today to learn how we can help make you more competitive.