Net Promoter Scores
BUILDING PROMOTERS FOR YOUR BUSINESS
Net Promoter Score (NPS) is a cross-industry tool that is used to measure customer experience and the level of loyalty a customer may have for a product, service, brand or company. Some believe this is the key question to determining the position of a company in the competitive market.
Leede Research has the experience and skills to help drive stronger NPS. Understanding how to drive promoter behavior can help to advance business but requires a strong design and analytic process to provide key information. Leede can help with a design to leverage NPS and improve your competitive position.
Contact Leede today to learn how we can help make you more competitive.